The flooding happened twice after the internal maintenance team worked on the building cladding. My apartment was flooded soon after the first repair, damaging some of my belongings. The team did more work and said it was fixed, but a couple of days later it flooded again and damaged more of my things. I asked for compensation and management ignored me. My formal complaint to the head office got one acknowledgement, then nothing. Security was another serious problem during my stay at Tower Sandalwood, Springhill Terrace Residences. On three occasions, strangers were let into the building and came knocking on my door. Visitors seemed to be coming and going suspiciously at all hours, and security appeared aware of it but didn’t enforce normal entry checks. Management also closed the main entrance to both cars and pedestrians. After midnight, getting food delivered became impossible unless you walked hundreds of meters to the Swiss-Belinn entrance. That’s absurdly inconvenient. An aggressive, rude employee falsely accused me of damaging property and threatened to call the police. The development manager stepped in competently, but the other staff came across as hostile and poorly trained. This place is badly managed and insecure. I’d avoid it.
Minimalist And Cozy 2Br Apartment At Springhill Terrace Residence
About this property
Looking for a home comfort: apartment "Minimalist And Cozy 2Br Apartment At Springhill Terrace Residence" is located in Jakarta. This apartment is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the apartment — Jakarta Cathedral, Istiqlal Mosque and National Gallery of Indonesia.
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Estimated reference price
Guest reviews
Recent reviews shared by hotel guests
A really nice apartment.
The place is clean and well maintained, with services for tenants and parking both indoors and outdoors. It seems well suited to young families. Security is always on duty, and the guards are very well mannered.
A nice place to stay.
This is my home, and it means a lot to me.
What's nearby
Explore attractions, restaurants and transport around the hotel
326 m 4 min walk
22.0 km
2.8 km 35 min walk
39 m 1 min walk
Attractions
20- Sea World Ancol2.8 km 35 min walk
- Lapangan Banteng Park3.0 km
- Cathedral of Our Lady of the Assumption3.0 km
- Dunia Fantasi3.2 km
- Atlantis Water Adventures Ancol3.2 km
Restaurants
20- Kopi Konnichiwa39 m 1 min walk
- Kopi Babang Springhill113 m 1 min walk
- Grubsup154 m 2 min walk
- Spring Hills Seafood Restaurant246 m 3 min walk
- Bengawan Solo Coffee Kemayoran Mansion302 m 4 min walk
Transit
20- Bandar Udara Internasional Soekarno-HattaAirport22.0 km
- Kemayoran Landas Pacu Timur 2Bus326 m 4 min walk
- Landasan PacuBus359 m 4 min walk
- Kemayoran Landas Pacu Timur 1Bus369 m 5 min walk
- Sbr. The Mansion BougenvileBus373 m 5 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F
