Shalva Jakarta
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 3 Royal Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Royal Twin Suite
- 2 guests
- twin beds
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 2 Royal Family room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Mira F.
The location may be good, but I’d rather travel farther if cleanliness comes first. I booked a longer stay after reading the Agoda reviews, but Shalva Hotel Jakarta was nowhere near the condition those reviews led me to expect. I arrived after dinner and stayed that first night because it was too late to find somewhere else. The next day I checked out, even though I’d planned to stay longer. The room had dirty, heavily stained walls and floors, not just ordinary wear. It felt neglected and unpleasant. It was dark, had a musty smell, and the towels smelled so bad they were hard to use. Some light switches were missing their covers, leaving the fittings exposed. The door had no inside safety lock, though marks and a frame suggested one had been there before and the mechanism had been removed. There was no refrigerator either. I was told those are only in “VVIP” rooms. In a hot country like Indonesia, I expected a small fridge as a fairly standard room feature. Overall the maintenance, cleanliness, comfort, and basic amenities were a major disappointment, and the actual hotel fell far below the impression its online reviews gave. I wouldn’t recommend it to travelers who care about those things.
NGÔ A.
The staff made the biggest impression. When I lost a bracelet that wasn’t valuable but meant a lot to me as a family heirloom, reception and housekeeping helped search right away and kept me updated. I eventually found it myself, but I’m very grateful for their warm, professional support. Service was 5/5. The room was spacious and centrally located, with a reasonable price. The AC was already on when I arrived, which was a nice touch. Breakfast was quite good, though the linens seemed a little old and there was no foot mat.
Ms T.
The staff were friendly, and when we’d forgotten our travel adapter they quickly lent us one for free. Having a spa in the room was convenient. But the tap and shower kept running and had low pressure, and the room wasn’t soundproof at all, so we could hear everything outside. The lighting was too dim. On the second day, staff only made the bed and took out the rubbish, without sweeping or mopping. They left us a dirty towel that didn’t absorb water.
Leala S.
The location opposite Thamrin City was good, but the rooms were in bad condition. We’d booked three nights and left the next morning. The reception officer didn’t ask why. Getting a refund online for the two unused nights took a lot of follow-up, but they eventually agreed to return the money.
Siti R.
I had a massage with ibu Nadia. Miss Nadia has great technique, and I felt great afterwards. Five stars for her.
Amenities
Everything available at this property
General Services
20 available- Elevator/lift
- Smoke Free Property
- Security guard
- Television in lobby
- Fire Extinguisher
- Room service
- Concierge services
- Luggage storage
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- 24 Hour Security
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Smoking area
- Non Smoking Establishment
Internet
1 available- Wi Fi
Parking
2 available- Parking
- Car park
Meals
2 available- Restaurant
- Bar
Business Services
3 available- Business center
- Fax and copy machine
- Business centre
Recreation & Wellness
2 available- Spa
- Spa centre
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
121 m 2 min walk
19.4 km
1.5 km 18 min walk
63 m 1 min walk
Attractions
20- Menteng Park1.5 km 18 min walk
- Arjuna Wijaya Statue1.7 km 21 min walk
- Suropati Park1.9 km 24 min walk
- National Museum of Indonesia2.0 km 25 min walk
- National Monument2.4 km 29 min walk
Restaurants
20- Samorea Coffee63 m 1 min walk
- Masakan Padang Salero mandeh dan sunda95 m 1 min walk
- Paradise99 m 1 min walk
- Ketoprak99 m 1 min walk
- Gerai Pasundan100 m 1 min walk
Transit
20- Bandar Udara Internasional Soekarno-HattaAirport19.4 km
- Damri to AirportBus121 m 2 min walk
- Rusun Tanah Abang 1Bus219 m 3 min walk
- Mall Thamrin CityBus221 m 3 min walk
- Kesatrian Kowal Cut Nyak DhienBus236 m 3 min walk

Stay rules
Important conditions for your stay