Collection O Kuta Near Airport Ngurah Rai

The location was good, but the hotel was in rough condition and the rooms looked nothing like the pictures. The floors were dirty, with clumps of hair on the landing. Our sheets had stains all over them, and the other room we asked to see was stained too. The bathroom smelled of smoke. We were really disappointed.

It's okay for just a night or two near the airport if you need somewhere to sleep after traveling all day, but I wouldn't recommend staying here. The toilets smelled, the rooms were dirty, and when I asked to use the microwave right in front of me, I was told it wasn't working.

The one good thing is how close it is to the airport. Google Maps says it's about a 15-minute walk from the international airport along the highway. If you just need somewhere to crash at night and want to walk around during the day, it might do. For comfort, look for something better. I arrived early, but the staff said all the rooms were full and wouldn't let me check in. There was no luggage storage, so bags had to be left in the dining area. I came back around 6:30 pm and got my room key, then had to carry my luggage up to the third floor because there was no lift. The stairs were uneven, so I had to pay attention going up and down. The room was dark when I got there. I went back downstairs to ask if something was missing, and the staff hadn't given me a key card. You needed to leave the card in the wall for lights and AC, as well as use an old-fashioned physical key to open the door. Without both, there was no point going to the room. The room smelled bad and the table was dusty. The whole place felt like a dusty, old haunted house. It had a bed, TV, table, chair, toilet, and shower, but no mini fridge, no bin that I could find, no lift, and really nothing else.

I wouldn't stay here again. The place was full of mosquitoes, and the customer service was awful. I couldn't even lie on the bed. I just showered, wandered around the hotel, then left for the airport.