OYO 3937 Teratai Guest House
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 3
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Standard room
- Private bathroom
- private-bathroom
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Superior room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Bram S.
My 100,000 IDR deposit still hasn't been returned. They said they'd transfer it, but nothing has come through, and they even blocked me on WhatsApp. The service was awful. I'm sorry, but I'm never staying here again.
intannove K.
We stayed at Teratai Guest House while looking after our parents at Adam Malik Hospital, and it became a second home for us. It's only a few meters from the hospital, which was so convenient. The parking area is spacious and secure. Inside, the bed was soft, almost like a five-star hotel, and the room had a wardrobe, table, chairs, TV, and Wi-Fi available around the clock. The AC was cool, and the bathroom was clean, with a toilet, shower, 24-hour hot water, sink, and mirror. Highly recommended.
Rina S.
It's very close to Adam Malik Hospital, and the bed and bathroom were clean and pretty standard. There was air conditioning and hot water for showering. I'd suggest paying online, since paying at the property comes with an extra charge. It may just be a staff trick.
Daniel C.
The room cost a lot more than buying online, and I really wouldn't recommend it. Service was bad, the toilet door wouldn't lock, and the bathroom floor was damaged. They also refused to move us to another room.
Rendy S.
For families coming from out of town for treatment at HAM General Hospital, the location is useful. They should improve the cleanliness, though.
Amenities
Everything available at this property
General Services
19 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- All Spaces Non Smoking (Public And Private)
- Room service
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- Non Smoking Area
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
2 available- Common kitchen
- Kitchen
Recreation & Wellness
1 available- First Aid Kit
Room Amenities
3 available- Cable TV
- Shower
- Wardrobe/Closet
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
5.7 km
9.8 km
3.4 km
34 m 1 min walk
Attractions
20- Marian Shrine of Graha Maria Annai Velangkanni3.4 km
- Penangkaran Buaya Asam Kumbang5.5 km
- Vihara Sinar Buddha (BLIA) 印尼棉蘭佛光寺8.8 km
- Gajah Mada Park9.4 km
- Rahmat International Wildlife Museum & Gallery9.6 km
Restaurants
20- Copita CoffeeShop34 m 1 min walk
- Oseng Mercon SMA34 m 1 min walk
- Nusantara Cafe and Resto41 m 1 min walk
- Assyifa Cafe and Resto179 m 2 min walk
- Sari Rasa310 m 4 min walk
Transit
20- Bandar Udara Internasional KualanamuAirport32.3 km
- Local buses to BerastagiBus5.7 km
- Sampri Bus StationBus5.7 km
- Bus Terminal SutraBus7.2 km
- Shuttle bus to the airport (Kuala Namu)Bus7.3 km

Stay rules
Important conditions for your stay