Dewi A.
The hotel's location is great, and the breakfast was amazing. Everyone on staff was professional, friendly, and very helpful, always greeting us with a smile. Thanks to Mr. Umar for the excellent service at breakfast.
Recent reviews shared by hotel guests
The hotel's location is great, and the breakfast was amazing. Everyone on staff was professional, friendly, and very helpful, always greeting us with a smile. Thanks to Mr. Umar for the excellent service at breakfast.
The bill felt worth it: the food was nice and the room was clean. Hadi at the front desk was helpful and gave nice service. Thanks for a nice stay.
The pool is pretty basic 😁. Pick the newly renovated one for a nice hotel 👍
The staff served us well at the front desk and in the breakfast area. Yesi (Diah) was one of the people who greeted us. But the room and hotel areas were not clean or well maintained to the standard I associate with Hotel Santika. In room 226, some walls were dirty, the mattress and pillows were in poor condition, and the bathroom facilities looked old and neglected.
The view and service were both so bad. I didn't expect the room to look like that, and when I asked to switch rooms, they wanted extra money. Such a bad experience.
Everything available at this property
Keep exploring
Explore attractions, restaurants and transport around the hotel
1.1 km• 14 min walk
6.2 km
3.1 km
53 m• 1 min walk

Important conditions for your stay