Hotel Istana Permata Juanda

Once we got there, the place was fine: a good, cheap stay near the airport, with comfortable beds, A/C, warm water, and a clean room. But Google Maps shows the wrong address. It’s 1 km up the road, where you’ll see a sign saying OYO 377. I spent about 40 minutes searching in the wrong area at night.

Hi there. I stayed one night in Room R1 of Apt 221 and paid for other rooms too. I’m trying to be fair about my three-star rating, based on that experience. The bathroom drain in Room R1 was clogged, so wastewater sat on the floor for around an hour before draining. Please check that bathroom’s drainage. The AC in the bedroom also didn’t really cool the room enough, though I didn’t count that as one of my main points. The other main issue was the so-called restaurant. You advertise a restaurant, but there were only tables and chairs, with no food, coffee, or tea to serve or even order. When we got hungry, we had to leave the area to find somewhere to eat. There was just one small fridge with two kinds of cold drinks. I paid the full 200 K rups per room per night, more than the price listed online, but that was still okay with me.

This place is infamous. It feels half abandoned, as if the original hotel went bankrupt and OYO bought it. It looks nothing like the advertised pictures. Old, dirty, and scary. Worst hotel ever.

The service was good, and the location is good too, close to Airport terminal 2. The garden around the hotel needs more care to look more elegant.