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About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Grand Empire Palace Hotel" is located in Surabaya. This hotel is located 1 km from the city center. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a paid parking zone. Additional services that the hotel offers to its guests: a concierge. At the hotel

Popular facilities

See all facilities
Free WiFi
Restaurant
Parking
Bar
Breakfast available

Good to know

Check-in
From 12:00
Check-out
Until 12:00
Extra bed
IDR 250000 per guest/night
Pets
Not allowed
Luggage storage
Available
Room types
4

Room Information

Rooms

Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • desk
  • private-bathroom
  • wardrobe
  • wi-fi
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Deluxe room

  • Private bathroom
  • desk
  • private-bathroom
  • wardrobe
  • wi-fi
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Standard Family room

  • Private bathroom
  • desk
  • private-bathroom
  • wardrobe
  • wi-fi
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Superior room

  • Private bathroom
  • desk
  • private-bathroom
  • wardrobe
  • wi-fi
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
4961 reviews

Hendra P.

6/10

The hallway smelled bad, and the room had a bit of an odor too. This feels like a very old hotel with little maintenance. Room service was so slow that I waited over an hour for a refill of body wash. There was body wash but no shampoo, and only one toothbrush and toothpaste, though there were two of us. Early check-in also costs 50k per hour.

ayu P.

8/10

The wedding venue was beautiful, and the building looked enormous, almost like a castle. We were there for a friend’s wedding. I know upkeep for a building like this must be expensive, but keeping it looking fresh matters. It was sad to see some corners weren’t maintained well. 🙊

Rizky P.

10/10

The food was tasty, service was good, and everything was well organized for a wedding. The lift was odd, though. After choosing a floor, it wouldn’t move easily, so we had to press the button repeatedly :"). The walk from the entrance to the event area was a little long, but that was okay :").

Hajar S.

4/10

It’s in a good central location, but the building and service are below standard and the place feels old and poorly maintained. The toilet faucet was broken, with water only dripping out, and the toilet light was off.

Amenities

Everything available at this property

13 Facilities

General Services

5 available
  • Security guard
  • Reception desk
  • Concierge services
  • Luggage storage
  • hotel

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

4 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant

Business Services

1 available
  • Conference Hall

Pets

1 available
  • Pets Not Allowed

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Sindoro A

67 m 1 min walk

Closest Airport Bandar Udara Internasional Juanda

14.9 km

Top attraction nearbySiola Surabaya Museum

400 m 5 min walk

Dining nearby 20 Restaurants

53 m 1 min walk

Attractions

20
  • Siola Surabaya Museum400 m 5 min walk
  • Apsari Park1.2 km 15 min walk
  • Taman Tugu Pahlawan Alun Alun Contong1.3 km 17 min walk
  • Monumen Tugu Pahlawan dan Museum Sepuluh Nopember Surabaya1.4 km 17 min walk
  • Alun - Alun Surabaya1.5 km 18 min walk

Restaurants

20
  • Warung STMJ53 m 1 min walk
  • Dunkin Donuts62 m 1 min walk
  • Warung Kopi Titik Kumpul91 m 1 min walk
  • Depot Mini Jaya93 m 1 min walk
  • Jardena Coffee98 m 1 min walk

Transit

20
  • Bandar Udara Internasional JuandaAirport14.9 km
  • Sindoro ABus67 m 1 min walk
  • Halte Embong MalangBus172 m 2 min walk
  • BlauranBus250 m 3 min walk
  • SMPN 3Bus257 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in12:00 – 14:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Extra beds

    Extra bed (1 available) - Extra charge may apply