Kana Citra Guest House
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bedsheets
- mini-bar
- private-bathroom
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Adrian P.
The staff were so helpful, from the front office and security to the people who handled my direct booking over WhatsApp. The room was clean, with a clean towel, good AC, and nice hot water. If you need somewhere near Citraland or are coming for a US Visa, this is a good option. The embassy is about a 10-minute walk away, or you can get a Grab bike for around 14k. There are plenty of restaurants nearby, and GoFood is available too. It’s better than the other nearby hotels by the embassy. I’m fine with paying 100/200k more for a really good night’s sleep. Highly recommended.
Bruce C.
We had no complaints during our one-night stay. The hotel is inexpensive, the staff are friendly, and the neighborhood is clean and pleasant. Our room was spacious and clean, with Wi-Fi, a hot shower, toiletries, and linens. The connection was so-so, though that seems typical for a hotel. I’m not sure, but what looked like a little indoor pool might just have been a large fountain. The US consulate is convenient to reach: we walked there in the Surabaya heat and were fine, taking about 10-15 minutes, or you can get a quick Grab. I’d stay again and recommend it.
Darwinista R.
The room was comfortable, the mattress was fine, and the Wi-Fi worked well. There’s no breakfast at the guesthouse, but you can get food and coffee at the restaurant next door. We stayed on the top floor, which gets hot on sunny days, so the AC has to work hard. There’s no elevator. The room’s outdoor light can’t be switched off, which may bother people who need a dark room to sleep. Parking is somewhat limited, so it’s best to reserve. The guesthouse is in an upscale area beside the international school of Surabaya.
Brian C.
If you’re going to the US Consulate General, this place worked very well for us. Don’t book the hotel listed as “OYO”; stay here instead. The connection was poor, but there are literally two restaurants where you can eat!
Maya K.
For a US Visa interview at the Surabaya US Consulate, the guest house is handy. It’s about a 10-15 minute walk, though Surabaya gets hot even in the morning and the sun rises early, so I’d suggest an online taxi instead of arriving sweaty. On November 27, 2023, Gojek cost about 20K IDR without promo codes. The room and bathroom were spacious, and the bed was comfortable. My standard room, booked on Agoda at the cheapest rate, had a water heater, soap, shampoo, toothbrush, toothpaste, towels, drinking water, a fridge, and a TV. I didn’t see a lift, but the building is only three floors. The staff were very kind and friendly. It is far from downtown, though. There’s a small restaurant next to the guest house, which is the easiest place to get food. I ate dinner there and had an upset stomach in the middle of the night. It might have been lunch instead, or maybe the food just didn’t suit me.
Amenities
Everything available at this property
General Services
32 available- Air conditioning
- Smoke Free Property
- Security guard
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Interconnecting rooms available
- Linens
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Water park
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- hotel
- 24 Hour Reception
- Laundry service
- 24 Hour Security
- Bellboy service
- Luggage room
- Smoking area
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
4 available- Minibar
- Vending machine
- Bottled water
- Bar
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
Sports
2 available- Golf сourse (within 3 km)
- Golf practice facility
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Flat Screen TV
- Shower
- Wardrobe/Closet
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
92 m 1 min walk
18.3 km
3.2 km
60 m 1 min walk
Attractions
20- Unesa Lake3.2 km
- Surabaya Zoo9.8 km
- Suro and Boyo Statue10.0 km
- Bungkul Park10.1 km
- Siola Surabaya Museum10.5 km
Restaurants
20- Poenya Nyonya Anina60 m 1 min walk
- Option Bistro and Billiard75 m 1 min walk
- UV ColdBrew Coffee248 m 3 min walk
- Depot Bu'Ne338 m 4 min walk
- Ayam Goreng Gringging402 m 5 min walk
Transit
20- Bandar Udara Internasional JuandaAirport18.3 km
- Telaga Utama 1ABus92 m 1 min walk
- Telaga Utama 1BBus96 m 1 min walk
- Patung Kubus ABus255 m 3 min walk
- Patung Kubus BBus259 m 3 min walk

Stay rules
Important conditions for your stay