The Alana Surabaya Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Double Suite
- 2 guests
- full double bed
- Private bathroom
- addon-service
- bath
- desk
- dining-area
- hairdryer
- high-speed-internet-access
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
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Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- desk
- hairdryer
- high-speed-internet-access
- mini-bar
- mirror
- private-bathroom
- safe
- slippers
- tea
- telephone
- tv
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1 / 3 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- desk
- hairdryer
- high-speed-internet-access
- mini-bar
- mirror
- private-bathroom
- safe
- slippers
- tea
- telephone
- tv
Add your dates to see current rates.
Premier Double room
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- high-speed-internet-access
- mirror
- private-bathroom
- safe
- slippers
- tea
- telephone
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Adeltama P.
The location worked well for getting to UNESA campus and the airport. The rooms were excellent for their class, well prepared, and cleaned up every morning. Service was good as well. At breakfast, though, I had to wait quite a while at the omelette stall because the chef was nowhere to be found.

Anith P.
The staff member Ovi took great care of us at breakfast. The room was clean, the toilet was super clean too, and the view was nice. I had a great stay, and this will always be my first choice when I come to Surabaya.
Daniel P.
Clean and neat, and better than I expected for the money on my business trip in the Surabaya area. The hotel was nice and the staff were great. Ms. Berlian at the front desk was especially helpful with my registration.
Dodix P.
I stayed at The Alana Surabaya from December 5-7, 2025, and had a pretty good experience overall. The staff were friendly and attentive, especially at breakfast in the restaurant, and the reception and bell desk teams were good too. The Tom Yum soup with steamed rice cost IDR 118,000, but what arrived didn't feel worth that price. I expected fresh fish and squid at that cost, but there were only three shrimp, with mostly meat balls and processed ingredients. Also, the ad screens in the elevators are blurry and sometimes pixelated, so the promotions and information look poor. I hope this feedback is taken seriously and helps improve things. Thank you.
Mikael S.
A tray of assorted sweet pastries for iftar, including soft éclairs with glossy chocolate glaze and a white drizzle. Nicely arranged for Ramadan evening gatherings or a festive dessert display.
Amenities
Everything available at this property
General Services
24 available- 24 Hour Reception
- Elevator/lift
- Cafe
- Year of construction
- Number of floors (main building)
- Number of floors (annexe)
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- Air conditioning in public areas
- Lift access
- Newspaper stand
- Café
- Non Smoking Area
- Smoking area
Internet
1 available- Wi Fi
Meals
11 available- Bar
- Restaurant
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
Business Services
3 available- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
3 available- Sauna
- Spa treatments
- Spa centre
Pool and beach
2 available- Swimming pool
- Outdoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Room Amenities
1 available- TV
What's nearby
Explore attractions, restaurants and transport around the hotel
263 m 3 min walk
9.2 km
2.6 km 32 min walk
22 m 1 min walk
Attractions
20- Surabaya Zoo2.6 km 32 min walk
- Suro and Boyo Statue2.6 km 33 min walk
- Bungkul Park3.2 km
- Taman Flora Bratang Surabaya4.2 km
- Monumen Bambu Runcing5.8 km
Restaurants
20- Warkop Wong Java22 m 1 min walk
- Konoha Japanese Course35 m 1 min walk
- Warkop Ojo Gelo112 m 1 min walk
- Djogelo Coffe124 m 2 min walk
- Excelso145 m 2 min walk
Transit
20- Bandar Udara Internasional JuandaAirport9.2 km
- WonocoloBus263 m 3 min walk
- PusvetmaBus312 m 4 min walk
- UBHARABus316 m 4 min walk
- UINSABus391 m 5 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free