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About this property

Your vacation should be comfortable! Hotel "The Alana Surabaya Hotel" is located in Surabaya. This hotel is located in 8 km from the city center. Location Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. The beauty and wellness services: a sauna. Guests who love doing sports will be able to enjoy a fitness center. Swimming fans are going to enjoy a pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the hotel In the room, there is a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Fitness centre
Bar
24h reception

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Breakfast
Available
Room types
4
Accommodates
Up to 2 guests

Room Information

Rooms

Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • addon-service
  • bath
  • desk
  • dining-area
  • hairdryer
  • high-speed-internet-access
  • iron
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • shower
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Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • desk
  • hairdryer
  • high-speed-internet-access
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • slippers
  • tea
  • telephone
  • tv
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Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • desk
  • hairdryer
  • high-speed-internet-access
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • slippers
  • tea
  • telephone
  • tv
What's the price for your stay?

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Premier Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • hairdryer
  • high-speed-internet-access
  • mirror
  • private-bathroom
  • safe
  • slippers
  • tea
  • telephone
  • tv
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.6/10
Excellent
17242 reviews

Anith P.

10/10

The staff member Ovi took great care of us at breakfast. The room was clean, the toilet was super clean too, and the view was nice. I had a great stay, and this will always be my first choice when I come to Surabaya.

Daniel P.

10/10

Clean and neat, and better than I expected for the money on my business trip in the Surabaya area. The hotel was nice and the staff were great. Ms. Berlian at the front desk was especially helpful with my registration.

Dodix P.

8/10

I stayed at The Alana Surabaya from December 5-7, 2025, and had a pretty good experience overall. The staff were friendly and attentive, especially at breakfast in the restaurant, and the reception and bell desk teams were good too. The Tom Yum soup with steamed rice cost IDR 118,000, but what arrived didn't feel worth that price. I expected fresh fish and squid at that cost, but there were only three shrimp, with mostly meat balls and processed ingredients. Also, the ad screens in the elevators are blurry and sometimes pixelated, so the promotions and information look poor. I hope this feedback is taken seriously and helps improve things. Thank you.

Mikael S.

10/10

A tray of assorted sweet pastries for iftar, including soft éclairs with glossy chocolate glaze and a white drizzle. Nicely arranged for Ramadan evening gatherings or a festive dessert display.

Amenities

Everything available at this property

48 Facilities

General Services

24 available
  • 24 Hour Reception
  • Elevator/lift
  • Cafe
  • Year of construction
  • Number of floors (main building)
  • Number of floors (annexe)
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Check In Hour
  • Check Out Hour
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Lift access
  • Newspaper stand
  • Café
  • Non Smoking Area
  • Smoking area

Internet

1 available
  • Wi Fi

Meals

11 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner

Business Services

3 available
  • Conference Hall
  • Conference room
  • Meeting room

Recreation & Wellness

3 available
  • Sauna
  • Spa treatments
  • Spa centre

Pool and beach

2 available
  • Swimming pool
  • Outdoor freshwater pool

Sports

3 available
  • Fitness facilities
  • Gym
  • Fitness

Room Amenities

1 available
  • TV

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Wonocolo

263 m 3 min walk

Closest Airport Bandar Udara Internasional Juanda

9.2 km

Top attraction nearbySurabaya Zoo

2.6 km 32 min walk

Dining nearby 20 Restaurants

22 m 1 min walk

Attractions

20
  • Surabaya Zoo2.6 km 32 min walk
  • Suro and Boyo Statue2.6 km 33 min walk
  • Bungkul Park3.2 km
  • Taman Flora Bratang Surabaya4.2 km
  • Monumen Bambu Runcing5.8 km

Restaurants

20
  • Warkop Wong Java22 m 1 min walk
  • Konoha Japanese Course35 m 1 min walk
  • Warkop Ojo Gelo112 m 1 min walk
  • Djogelo Coffe124 m 2 min walk
  • Excelso145 m 2 min walk

Transit

20
  • Bandar Udara Internasional JuandaAirport9.2 km
  • WonocoloBus263 m 3 min walk
  • PusvetmaBus312 m 4 min walk
  • UBHARABus316 m 4 min walk
  • UINSABus391 m 5 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Free