Villa Bougenville

The rooms were relatively clean, the beds comfortable, and the bathrooms spacious. We didn’t use the outdoor kitchen by the pool. Staff were very friendly and tried their best to speak English. They even played cards with the kids so we could enjoy a beer in peace. It’s good value for money, and I’d return. A bit of updating would help, especially fixing the broken locks and electrical sockets.

Such a lovely villa in town, with green views and a nice swimming pool. The prices are reasonable and I’d really recommend it 🥰

We weren’t fully happy with the stay. We booked seven nights around Christmas and New Year in December 2024 through Agoda and paid almost 17 million IDR, over 1000 EUR. We moved elsewhere for the final two nights so we could enjoy New Year as expected, since this villa didn’t meet that expectation. My family took over the villa, but they also thought it was overpriced. There were real positives: the pool was nice and clean, the staff were friendly, the rooms spacious with tasteful furniture, the AC worked very well, and the beds were very comfortable. It’s in the tourist area of Prawirotaman, near many good restaurants, and the mosques around weren’t too loud. But the fridge was tiny and didn’t cool properly, not even a cake, let alone drinks. We had to ask the front office to use their fridge, which thankfully chilled our beers. The toilet water jet didn’t work. I understand the Japanese no-touch style, but they should also install a regular water jet beside the toilet, which is simpler, cheaper, and works for local and Southeast Asian guests. The kitchen was often dirty and poorly equipped. Staff didn’t clear the breakfast table promptly, and sometimes it was still dirty when we returned hours later. The floor seemed not to be swept or mopped properly, and there were only basic utensils. At over 2 million a night, even during high season, we expected better service for the price. The kitchen had just one very small bin for four people, and it wasn’t emptied regularly. They should provide a larger bin or take the trash out three or four times a day. There were a lot of cats, and we smelled cat urine on the bottom of our beer box. I’m not a cat fan and prefer dogs, but I’m not making that up just to criticize. None of us would urinate in the kitchen, and I don’t think the staff would either, so it seemed like an animal. The many trees were nice, but also meant lots of mosquitoes. Parking was a real challenge because the gate and parking area were very small. Some small trees blocking the way could be cut back to make it easier to get in and out. The access streets were narrow too, and GrabCar drivers refused to come further, dropping us on the main road. We checked the low season rate and it was less than half of what we paid. I’d recommend the place at 900k-1200k a night, or at most 1400k in high season, but 2,200k for this level of service seems very unlikely to be worth it. My suggestions are to upgrade the fridge, add proper bins and toilet water jets, improve staff service, and sterilize the cats.

The staff were really friendly, the villa was nice, and the rooms were clean. Breakfast was delicious too.