C Neve Ilan Hotel

The rooms with a pool are wonderful, and the breakfast is amazing. Kitty, there's constant noise outside from the neighbors.

Thanks so much for the service and for being such a celliac friendly hotel! Big thanks to Hagai, the head chef, and his staff! 🙏

It's a few minutes by car from the hustle and bustle of Jerusalem, up on a hill among the beautiful Jerusalem hills. The lobby is staffed around the clock, and breakfast is included and excellent. Rooms are spacious and very clean, the showers have great water pressure, and the service is great. There's a community pool shared with homeowners from the nearby community.

The grounds and lobby were lovely, and we had a very nice time at the family Bar Mitzva for Shabbat. But our room on the second floor was much smaller than the others and directly opposite the stairs. There was barely enough space to get our suitcases around the bed and fixed table. Our hosts had paid through Shabbat, which ended at 8:30. We stayed Saturday night before an early flight to the US and were charged 719.99NIS for a small room for just 12 hours. We were also charged VAT, although as tourists we should not have had to pay it. Sunday breakfast was exactly the same food as Saturday dinner, and the dining room floor was so sticky it was hard to walk across. A woman at reception was the one bright spot. I can’t remember her name, but she tried to get the charge reduced. She spoke with the manager in Arabic and was told no, because that was the deal he had made with the Bar Mitzva host, which I find hard to believe. I emailed the manager with questions about the bill and still haven’t heard back. Definitely not worth the money.