Featured review
Asif R.
4/10
At Hotel Avalon Taj, Agra, room service and housekeeping fell short. Even after reminders, basic toiletries weren't supplied. The room phone didn't work at all during our stay, so we had to call reception on our mobile each time. The line was often busy, and nobody called us back. For a hotel near such a major tourist spot, service needs serious improvement. Staff should respond better, and housekeeping should pay more attention to guests' comfort. The property has potential, but management needs to focus on customer care and basic amenities.
