OYO 1419 Hotel Hill Villa

This is the worst hotel in Ajmer city. Please don’t book a room here, or you’ll have a nightmare. Be prepared for bedbugs too. OYO should have negative stars. I’d give it minus five for the harassment I went through.

After the booking process and payment were done, they started enforcing rules and policies, even though they’d first accepted all my requests. I stayed for two days and there were so many mosquitoes I couldn’t sleep at night. The tea tasted awful too. Don’t book this poor hotel or deal with its staff, you’ll regret it.

I paid Rs 1700 a night for two nights. A double room can fit three adults, and some rooms have balconies. The place seems worth staying at if you book for 1000 to 1200. There’s no kitchen, though the boys will help arrange tea. You might get a broken commode, a phone that doesn’t work, or a faulty window curtain. There’s no lift.

The room cost me 2000/- inr for one night, and it had no hot water. When I complained, they sent someone with an emulsion rod to heat the water. The hotel wasn’t clean either. OYO should focus on providing service at its hotels instead of giving offers. The OYO captain needs to look into this or he’ll lose his job soon. Dear OYO, your service keeps getting worse. I booked this room for 1895 including breakfast under Booking ID GOTV4679. In the evening, the hotel was changed to nirmala Palace oyo 68778, 4.6 Km away, under that same booking ID, and the new amount was 1776/-. How is that acceptable? Customers choose a location for their own convenience. How can you change it like that? Your business managers come to our office to arrange the best deals, and one of them was involved in this booking. I asked him why it had changed, and he booked another room for 2000/- without breakfast under Booking ID GFAX3052. This is the service I got while using a corporate account. Thanks so much for the terrible service. I’m uninstalling the app. Please don’t dismiss this as a fake review, I attached all the proof.