Anandu N.
I arrived around 5:30 AM today and asked for a room for just two hours. The receptionist first quoted about ₹2000 for a full day, then told me to send ₹400 by UPI when I explained I only needed two hours. After I paid, he demanded another ₹1000, saying that was the actual rate. I refused and asked for my money back, but was told refunds could only be processed after 8 AM. When I came back, his senior said they had to review CCTV footage before approving the refund. After several follow-ups, they returned only ₹200, keeping ₹200 as a “service charge” for a service I never used. It felt like a scam. I lost money and time, and the customer service was poor. Not recommended. Be cautious if you plan to book here.
