RAJESH M.
We ended up sleeping in a very hot room with no working AC. The AC had failed, and although we reported it to reception, nobody took responsibility or gave us a proper response. After that went nowhere, we contacted the person we'd been connected to through Google. He gave us another number and said he was the manager, Mr Augastine. He spoke to us very rudely, saying he didn't know who we were or anything about the property, and sent us back to reception, where nobody could help. We got fed up with all the back and forth. The management and team felt totally irresponsible. It was a very bad stay. The rude attitude and lack of responsibility were awful, and I wouldn't recommend booking here. Think twice before you do.
