Vikram S.
The room smelled like a gutter and had so many mosquitoes that sleeping was impossible. Security was poor too: the main door stayed open, and nobody was at reception. There wasn’t proper staff, just the owner, who came across as arrogant and unprofessional. I paid extra to upgrade to an executive room, but there was no hot water geyser. The owner gave us a portable heating rod instead. Breakfast was included in my booking, yet the hotel prepared none; they brought food from whatever nearby street vendor happened to be open. When I raised these problems, the owner turned it into a North versus South language issue instead of addressing them.
