Siddharth B.
The room and bathroom looked stylish and beautiful, which is why I gave two stars. The service was among the worst, though. They refused to give us a blanket and water, and wanted extra money for a blanket in an AC room. We checked in at 8 pm, but when we asked for soap and towels at 10:30 that night, they refused to provide them. The next morning, they did give us soap after we asked again, but guests shouldn’t have to ask for basics at a good hotel. On 30 Mar 2019, we booked six AC rooms and were charged 2000 per room. The hotel MD should think about whether guests are paying only for AC and interiors, or whether good, well-maintained service is part of the price too.
