Nitin A.
We booked and paid for two rooms through the OYO app, but on arrival the receptionist said there were no rooms, even though several were empty. He then said one room's AC wasn't working and the other was dirty, and that he wouldn't clean it. We ran into too many problems, and I really disliked Hotel Bliss 79109. The receptionist was drunk that night and spoke rudely. We also saw him give rooms to walk-in customers. I ask Oyo to cancel the hotel's licence.
