Vikram T.
We left right away after spending nearly three hours trying to get help. The receptionist ignored our request for a room change or some other solution and walked off; later I saw him outside smoking. The room was filthy and nothing like the online pictures, with dirty sheets and a foul-smelling, unhygienic washroom that looked unflushed. The whole place felt neglected. This was one of my worst stays, and I found the staff's rude, irresponsible response unacceptable. I felt the property misled customers, showed no respect for guests, and had no hygiene standards.
