Rohan V.
This was a deeply disappointing experience. The hotel GPS location was wrong, and I couldn't reach the hotel by phone. At 4 in the morning, the customer care executive said he couldn't help, so I had to find another option myself. The listing said there was an in-house kitchen, but there wasn't one. There were no-smoking signs everywhere, yet the place smelled of smoke. I was also asked to pay the full amount on arrival, which I hadn't been told about, even though payment generally happens at checkout. The executive asked for 200 extra per night, claiming it was for a bigger room, but the hotel had no different rooms, they were all the same. I felt duped. This wasn't at all suitable for a family stay. Most pathetic experience.
