OYO Townhouse 380 Sector 19 Indiranagar

One of the worst places I’ve stayed so far. The bald man at the front desk was rude and refused to check me in even though I’d paid the full amount online. They asked for extra money, and the room and service were awful.

The hotel’s location was good, and the staff were cooperative. The gate security helped, and the receptionist was supportive. The food was good for the price, including the egg thali that serves two people. They could improve the availability of regular water. The room and toilet also need a deep clean to get rid of the smell.

This was our second stay here, and we’d happily come back whenever we’re in lucknow. The rooms are neat and clean, the staff are polite, and check-in was easy with no wait. They also gave us an extra mattress. We had a very nice experience, and I’d definitely recommend this place.

The price is reasonable and the location is good. The food was really good too, especially the Indian cuisine. On the first day, room service hadn’t cleaned the room before handing it over. After that, it was cleaned regularly. Staff could use some professional training to do a better job.