Capital O 19472 Highway Regency

Call to confirm after booking, as I had to wait an hour when I arrived. The place is small, with rooms around a shared veranda, like an old haveli in old Delhi turned into a hotel. I don't know why the windows were painted black on the outside. The photos can be misleading: if you prefer bright, airy rooms or have any kind of dust allergy, this may not suit you. The staff came across like they'd been trained at roadside dhabas.

The location is good, and I liked the food. The staff were cooperative and the prices low, so the room and facilities were average. You can't expect much at those prices.

I was there for one night, and the room had a strange smell all night. The food was decent enough. I ordered ice cream around 11 pm, waited until about 12, then at 12:30 a gentleman knocked. I thought he'd brought it, but he said, "It's finished." In my head I replied, "Oh, damn." They've got a lot to improve.

The place was filthy, and the staff were rude. They charged extra on top of what Oyo had charged, saying that was their room price. Oyo didn't help much either, they asked us to move, but that wasn't the issue at that moment. A really bad experience.