rahul M.
After checking in, my wife and I went out. When we got back, there was someone else’s luggage in our room. We found out that someone had used the room even though we still had its key. It seemed that any key could open any room door. We checked out right away and found another place to stay. I felt this was very unsafe for a family. Getting there was also a problem: the GPS location in the app was wrong and took us to a remote area. We had to call the call centre to get the resort’s contact number.
