2/10
The shower geyser in the washroom didn’t work, and housekeeping wasn’t adequate. Laundry service was terrible too: despite several requests, they didn’t pick it up, and it took more than 48 hours to return clothes. There was no separate menu section for complimentary breakfast or lunch and dinner, and the menu didn’t clearly label vegetarian and non-vegetarian dishes, which caused confusion. When I ordered food, I was asked to pay because they said I’d exceeded my complimentary budget. Nobody had explained that limit when I ordered, even though complimentary meals were part of my package. After three days, I was also told drinking water was chargeable, with no prior notice.
