Anandvan Jungle Resort by RFH Rishikesh

Rahul and Vinod deserve special thanks for making our New Year’s Eve celebration memorable. Anandvan Jungle Resort is in a beautiful, serene setting, and our room was spacious, neat, clean, and had all the necessary amenities. The whole staff were warm, courteous, and ready to help, and the food was delicious. We had one of the best experiences we’ve ever had, with unforgettable hospitality. We look forward to visiting again soon.

After taking ₹14,000 in advance, Anandvan Jungle Resort’s own team admitted they couldn’t provide the rooms and asked me to cancel, promising a full refund. Since then, I’ve heard “refund will be done tomorrow” every day, but the money still hasn’t come back. This has been frustrating and stressful, and makes me feel that customers are taken for granted after paying. Keeping someone’s hard-earned money without providing a service is unacceptable and shows poor business ethics. I strongly warn others away unless they’re prepared to chase their money for weeks or months. If this isn’t resolved immediately, I’ll make formal complaints through consumer court, banking channels, and tourism authorities. Highly disappointing and completely unreliable. Not recommended.

The place is rundown, and even the signboard at the entrance is broken. I booked through Agoda with three meals included, but the staff rudely refused to honor that arrangement when I arrived. There was absolutely no hospitality. This was by far the most awful hotel experience I’ve had. Avoid it at all costs.

I paid an advance of ₹14,000 through the marketing team for a stay at Anandvan Jungle Resort, Rishikesh. The resort later said it couldn’t provide the required rooms, asked me to cancel, and assured me I’d receive a full refund. Multiple follow-ups haven’t helped: each day I’m told the refund will be initiated tomorrow, but it still hasn’t been processed. This feels misleading and untrustworthy, and it’s extremely unprofessional and disappointing to hold a customer’s money without providing any service. I consider it harassment and an unfair business practice. Once payment is received, their behavior seems to change. Think twice before booking. If the refund isn’t processed immediately, I’ll have to take strict legal action through consumer court and other authorities. Very bad experience, not recommended.