Hotels in Shillong, IN
Xcelsior Hotel And Spa
About this property
Here, you’ll be enjoying yourself all the time. Resort "Xcelsior Hotel And Spa" is located in Shillong. This resort is located in the city center. In the morning, have a cup of coffee while looking at the city from the window.
Location
It’s time to have a nice meal! Stop by the restaurant. If you travel by car, you can park in a parking zone for free. Also, the following services are available for guests at the resort: a spa center. For business meetings, there is: a business center, a conference hall, event facilities.
To book an excursion, consult the tour assistance desk of the resort. Additional services that the resort offers to its guests: a laundry, dry cleaning and an ATM.
At the resort
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 23:30
- Parking
- Free
- Pets
- Not allowed
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 2 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Comfort room
- Private bathroom
- air-conditioning
- bathrobe
- desk
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
What's the price for your stay?
Add your dates to see current rates.
1 / 2 Deluxe room
- Private bathroom
- air-conditioning
- bathrobe
- desk
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.2/10
Excellent Featured review
Nisar A.
10/10
Dining at Zodiac was a highlight. The food's quality, taste, and presentation were consistently excellent. Main Chef Mir Saikia delivered a remarkable meal with perfectly balanced flavors, and junior chefs Ratul and Sahil showed their dedication in every dish. Bristi from the F&B team handled service beautifully, with warmth, attention, and professionalism. Doli, Popi, and Mousam kept housekeeping impeccable and made sure we felt cared for. Thanks as well to Mr. Rajat L Das, General Manager, for leading such a committed team and maintaining high hospitality standards across the hotel. We stayed in the spacious, comfortable Executive Premium Room, which was well maintained. At Xcelsior, the comfort and service exceeded our expectations. We had an excellent stay and look forward to coming back.
Anindya B.
10/10
Mir bhaiya served us outstandingly. I highly recommend contacting him for rooms and other services.
pradip S.
6/10
They don't write down guest instructions, and they aren't punctual. I waited nearly 30 minutes at reception and missed my itinerary for the day. Calling it 24/7 service is a misnomer. The service was the worst, amenities and promptness were missing, and I wouldn't recommend staying here with family.
Sana F.
10/10
The hotel was comfortable, with good rooms and facilities, and I'm happy with it overall. Receptionist Aman Ali was hospitable and helped make our stay comfortable. The restaurant Zodiac was a little slow with service.
sudha N.
2/10
The restaurant staff and food were the only good parts. When I arrived for a room booked through booking.com, I was asked to cancel and book offline, and had to pay the full amount at check-in. The staff were extremely rude during this process. There were no tea or coffee sachets in the room; when I asked, they gave me two Nescafe sachets and two uncovered tea bags. The Wi-Fi was weak. At checkout, they took so long to prepare the bill, as if asking for it was unimportant. I also only found out in the morning that breakfast wasn't complimentary. Worst experience ever.
Amenities
Everything available at this property
15 Facilities
General Services
7 available- ATM
- 24 Hour Reception
- Ticket assistance
- Laundry
- Dry Cleaning
- Luggage storage
- Tour assistance
Parking
1 available- Free parking
Meals
2 available- Breakfast
- Restaurant
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Spa
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
55 places nearby
Closest Bus Guwahati airport
68 m 1 min walk
Closest Airport Lokpriya Gopinath Bordoloi International Airport
66.4 km
Top attraction nearbyBotanical Garden
487 m 6 min walk
Dining nearby 20 Restaurants
13 m 1 min walk
Attractions
20- Botanical Garden487 m 6 min walk
- Ward’s lake487 m 6 min walk
- All Saints' Cathedral693 m 9 min walk
- Madina Masjid, Laban Shillong,India1.0 km 13 min walk
- Lady Hydari Park1.0 km 13 min walk
Restaurants
20- Zodiac Restaurant13 m 1 min walk
- Planb Cafe31 m 1 min walk
- Testy Buds Restaurant44 m 1 min walk
- Bade Miyan55 m 1 min walk
- Hong Kong Restaurant59 m 1 min walk
Transit
15- Lokpriya Gopinath Bordoloi International AirportAirport66.4 km
- এম এ জি ওসমানী আন্তর্জাতিক বিমানবন্দরAirport68.1 km
- Guwahati airportBus68 m 1 min walk
- Sumo standBus226 m 3 min walk
- MTC Bus stationBus247 m 3 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 15:00Front desk timing
Check-out23:30Departure timing