Pravin D.
The location is perfect, but the room condition was pathetic. The walls had peeling paint, the rooms smelled, and the place was dusty and not properly cleaned. Room service was clumsy, staff were rude, and basic toiletries weren't provided. The intercom didn't work, so even for a bottle of water I had to go to the reception counter. I asked the manager for a drop at Mahakaleshwar temple and he refused. The washroom door lock was broken too. I complained multiple times, but nothing was done. This is a zero star place to stay in Ujjain, and I wouldn't recommend it to anyone, especially families.

