San Luis Hotel

The family were so warm and welcoming. A staff member even let us use her personal car to get to a local Christmas Eve mass. We arrived by train and taxi, but I'd highly recommend coming by car. We stayed six nights and only went out once, which worked fine since we mostly wanted to relax. My kids loved it and said it was the highlight of our five-week European winter trip. We really enjoyed staying here over Christmas. The room was comfortable and suited us well, with bunk beds for the children. Breakfast was left on our kitchen table each day while we slept, and we loved unwinding by the pool in the afternoons and having the daily drink served around 5 pm. The hotel is lovely, set in a beautiful location, with excellent service and amenities.

Dinner was fantastic, and our Italian waiter was so friendly. I can't remember his name, but he mentioned that he’d recently been to a wedding in Poland, where we’re from. The receptionist was lovely and helpful too. We felt so relaxed at the chalet, especially by the fireplace, which made it feel magical. Breakfast arrived in our room each morning just how we liked it, so there was no need to rush. The spa was wonderfully calming, and for once we didn’t feel any urge to leave the hotel. We loved the whole stay and would like to come back someday ♥️

The pool was one of the quietest moments I’ve had in years. We drifted from the warm indoor water into the crisp mountain air, surrounded by scenery and silence. Our treehouse felt like a private hideaway in nature, even with the resort full. It was thoughtfully designed and peaceful enough for us to disconnect. Privacy and relaxation matter a lot to me when I travel, and San Luis made room for both. The whole retreat, built from beautifully crafted moonwood, had a calm, warm feeling that settled in as soon as we arrived. I found myself slowing down without even realizing how much I needed it. The meals were a real highlight, from breakfast brought to our treehouse to the elegant dinners. Everything felt carefully made, with fresh ingredients, lovely presentation, and flavors we looked forward to. We also celebrated New Year’s Eve there, with live music, excellent food and wine, and an atmosphere that felt intimate, joyful, and special to us. The staff were professional, intuitive, and sincerely caring. They handled anything we needed easily, while still giving us the freedom to just be. San Luis felt like a sanctuary that restored me. I left lighter and calmer, already imagining a return.

The meals are one of the reasons we keep coming back each year. Local dishes and international favorites are prepared beautifully, and the wine list is thoughtfully chosen to go with them. Dining is always a highlight of our stay. San Luis Lodges in Hafling has become our annual chance to get away from city life and demanding careers. Having traveled widely, we still consider it the finest hotel we’ve experienced. The Meister family and their team welcome us like friends, with genuine warmth and attentive, professional service. It feels like coming home. The setting is breathtaking: chalets that fit naturally into the alpine landscape, arranged around a clear mountain lake. There are beautiful views from all over, and the design and grounds are cared for down to the details. For us, it’s a place to disconnect and recharge. Anyone looking for a mountain break with wonderful service, surroundings, and dining will find it here.