Hotel Club I Pini Residenza d'Epoca

The room, especially the bathroom, was moldy and smelled bad. They had put in a strong fragrance dispenser to cover it, so the air smelled like a mix of mold and artificial scent. Maybe you could put up with it if the air conditioning stayed on. With the windows open, though, a quiet night was out of the question. The walls and seals were thin enough that we heard the neighbors, and “elevator” music played in the garden from early morning until late at night. I opened the windows facing the hotel entrance, where they also had tables. At 11 p.m. the music was still going outside, making it hard to sleep. I went downstairs to explain the smell and why I needed to open the windows, and the owner said it was just pleasant ambience music he’d played for the last 25 years. The conversation became emotional and upsetting. In the end, I got a different room and the music was switched off, but the owner quickly labeled me “violent,” which felt like a way to silence me instead of dealing with the disruption. A group of four older German guests drinking on the patio weren’t happy about the music stopping. When they saw me open the new room’s windows, they made nasty comments. The owner seemed more inclined to ignore what was happening than resolve it. I can understand that guests drinking outside may be more profitable than guests who just want to sleep, and that might explain why he defended the late music and the drunken Germans, even though their behavior toward the person who ended their late-night party felt racist and like bullying. I’ve stayed in many hotels in the area, and this was by far the worst. I left very unhappy about the mold, the smell, the noise, and the unpleasant experience of trying to improve those miserable conditions.