Sport Village Hotel & Spa

A lovely option for a ski trip, with comfort, quality, a luxurious feel, a friendly atmosphere, and a spa right there.

The staff were so warm and helpful, and we had a wonderful stay. Our room was clean and the beds were really comfortable. Breakfast had a fantastic range of food. We'd definitely try to come back, and highly recommend it.

It's quiet here, with clean rooms and friendly staff. Breakfast is included, and they make fresh cappuccino. The riverside location has a lovely path for walks or bike rides, and it's great value.

The loud parties at the hotel, with people who weren't staying there, made it impossible to enjoy the peace we expected. The pool was also closed, which was a real disappointment. During our mid-May visit, the day was warm, but the air conditioning was set to heat, not cool, and apparently it could only run in one mode at a time. Our room reached an uncomfortable 24.5°C. Staff told us to open the windows after we complained, but that brought in loud noise from outside and barely helped with the heat. We were told we'd get a discount, but it never appeared at checkout, which left me feeling the offer may only have been made to quiet our complaints. At Sport Village Hotel & Spa, the Wi-Fi barely worked in our room. The furniture looked visibly worn and old, nothing like the polished pictures online. The front desk staff also seemed uninterested in our concerns or what we needed. All in all, this was unquestionably the worst hotel stay I've ever had. With the poor service, inadequate facilities, and promise that wasn't kept, I can't recommend it to anyone seeking comfort or peace. It doesn't meet the basic level of comfort and customer care I'd expect from a quality hotel.