JOIVY Al Duomo guest house

The bathroom and shower were good, and the bed itself was comfortable. But the only bedding on it was a thin sheet, and the thicker blanket in the drawer smelled unwashed. I also ended up with bedbug bites on my leg. The internet didn't work, and I couldn't even find the router, so there was no Wi-Fi or television. Sadly, I can't recommend this room. Given what I experienced, I'll choose something more exclusive next time.

The terrace was covered in bird droppings, and inside there were large patches of mould on the walls. The fridge, WiFi, and half the power sockets weren't working. The online photos are heavily edited and don't reflect reality. It feels clear that they don't care about the condition of the rooms they rent out. They won't take responsibility, dismiss our complaints as “too late,” and show no willingness to find a fair solution. Rather than deal with the problems, they're trying to shift the blame onto us, even though the room wasn't provided in proper condition.

It's down a dingy alley, and the apartment is really tatty and very dirty. Blinds and cupboard handles were missing. A horrible place to stay.

Nothing works, and there's mould growing in the rooms.