3992 Appartamento Sterlizia by Barbarhouse

Our reservation was already paid in full, but when we arrived nobody was there to help us, and we had no way to contact them. It felt like a complete scam. I wouldn’t recommend it at all.

Even with everything nearby, the room was in a quiet part of Gallipoli. It was clean and comfortable.

The room was tiny for four, and there were only two outlets: one by the fridge, which we had to unplug, and one in the bathroom. Payment was a headache because their links didn't work with either of the two cards we tried. A woman even asked for our card details over the phone to help us pay. They also asked if I would cancel the Booking.com reservation in return for a discount. I said no, but they cancelled it anyway and gave no discount. That left me unable to post a review, and seeing no negative reviews makes me wonder if this happens to everyone. Very disappointing.

The common room is roomy, but it isn't set up for making breakfast. There's a microwave, but no electric hotplate or coffee maker, and the nearest café is a 10-minute walk away. Recycling bins on the shared terrace weren't labeled, and each had a mixture of items. During our two-day stay, cleaning staff didn't remove the dirty dishes some guests had left in the aquarium. Our room itself was spacious and clean, with new, attractive furnishings, a mini-fridge, working air conditioning, and a bathroom with a window. The mattress was excellent and the balcony comfortable. It would have helped to have bedside lights, a toilet brush, and a spare roll of toilet paper.