I Bastioni San Domenico - Boutique Hotel

Verdiana at reception gave us great local tips for beach lidos and restaurants. Mino from maintenance also came through when we couldn't open the safe, and clearly knows his stuff. The breakfast team were lovely as well. The staff were polite and kind throughout. We also enjoyed the beautiful interior design, especially in the shared spaces, and the rooftop balcony's sea view was amazing. Breakfast was great, too.

The room was fairly simple but comfortable and practical, even after we got an upgrade that came with an extra terrace. The hotel's lovely rooftop is another highlight, where they serve a fresh, delicious breakfast. It's beautifully designed and ideally placed beside the sea, just steps from the lanes of Gallipoli's old town. The staff were very friendly and accommodating.

We loved the place so much that we added two nights. It sits in a heavenly spot across the road from the ocean, and the staff were the best. Verdiana, the manager, Sylvia, Laura, Adele and the other front-of-house lady whose name I didn't catch all made us feel welcome. The lady with a son called jovanni and a daughter called Marie Rosario was delightful. When we got up too late for breakfast, Adele and the other woman kindly brought us tea, coffee and cakes. The building was once a prison and a convent, and you can walk over archaeological artefacts displayed beneath glass floor panels. I'd come back in a heartbeat.

The room was fine, the hotel was nice, the AC worked well and the location was great, but I had three problems. First, the room's WiFi was terrible, and there was no cell service either. I spoke to the front desk woman three times. She came up and reset the router, but that didn't fix it. I had full bars, so it seemed to be an internet problem, and she didn't seem surprised. I assume this has been going on for a while. If WiFi on holiday doesn't matter to you, the hotel is fine. The parking is useful, but it's about a 15-minute walk away on the other side of the bridge. They drove us there at check-in and check-out, but not during our stay. The walk isn't awful, just not ideal. The rooftop is great and they use it for breakfast when it isn't windy. I don't understand why it's not used for anything else. A bar up there for sunset seems like a missed opportunity.