Th Luxury Suite

We decided to try the hotel again two years after what happened on August 15: my boyfriend and I were turned away as soon as we arrived because of THEIR booking mistake, and had to leave. The room is decent enough, but this time we discovered that using the hot tub costs €25 per session, even though we thought it came with the room. You also have to contact the woman there to have the water supplied. Nobody mentioned these conditions when we booked or paid. We only spotted them by chance on a paper on the desk. If we'd known, we'd have left. We often book rooms with hot tubs and have never run into this before. I think it's absurd and a scam. Shame on you. I will not return or recommend this place to anyone.

The room was clean and had everything we needed, and the service was warm and friendly. My girlfriend and I had a really nice stay, and we'd definitely come back.

They even brought us pizza, and the room had a coffee machine with pods, breakfast for the morning, and drinks in the fridge, all included in the price. The details were taken care of, and the bathroom in the room was exceptional. The place was spotless, welcoming, and air-conditioned, with a Smart TV and a very nice Jacuzzi. It made for a magical evening with my sweetheart. The staff treated us really well, and a woman from the team checked at the end that we were happy. We'll obviously be back. Congratulations!

We've stayed here several times and have left two very positive reviews before. The room was tidy, super clean, and smelled lovely. They also gave us a welcome drink, a croissant, and snacks. Even so, this stay left me with a complaint, and we won't be coming back. When I book a room with a hot tub, I want to be free to use it whenever I like, even at 3 a.m., and as many times as I want. Instead, we had to call the property to get the tub activated. I didn't call at an inappropriate hour because I didn't want to inconvenience anyone. We were also told only after arriving that turning it on a second time would cost another €25. If I had known before booking, I wouldn't have booked. The alternative, as the woman explained by phone, was to use the same water for the whole stay. That felt disgusting to me: the tub is meant to help remove toxins, so we'd be bathing in the previous day's toxins, in cold water from the day before. She said the water would heat itself if we turned the tub on again with the same water, but when would that happen? We travel around and stay in different places every week, and we've never had this happen. My advice is to include that €25 in the price from the start and avoid this unpleasant surprise.