Baita Hanzel & Gretel

A big plus was the well-equipped kitchen. We were two families, four adults and four kids, and had a fantastic stay. It's ideal for skiers, with the option to ski in and out of the house. Going up the mountain by snowmobile was an incredible experience.

The cabin had all the amenities we needed for a fabulous stay. It's above the village, and in winter the owners provide a snowmobile to get there. We stayed with our family, and it felt like a fairytale we got to experience ourselves.

Please be careful. They charged us when we arrived, including the €150 deposit, and said they'd refund that deposit after three days. We paid €430 for two nights and wanted to stay one more night, just 14 extra hours. They asked for €200, even though we'd been quoted €510 for three nights. We felt they were trying to take an extra €100 from us. That's just the first issue. After three days, they were supposed to return the €150 deposit they'd blocked on our credit card, but we only got €100 back. They kept the other €50, saying a piece of plastic in the fridge had broken, even though we hadn't used their fridge. Something smelled bad to us, so when we left we called the owner to check the place. He looked and said everything was fine. Now he's sending photos of a broken plastic piece that may have been broken for a year, and they're keeping the deposit. The sink wasn't working and kept filling up, there were cockroaches in the room below, and the place didn't comply with coronavirus regulations. They aren't disinfecting anything. They're thieves!

We stayed here for a weekend, and they took €50 from the deposit blocked on our card, saying a refrigerator part was broken. We hadn't touched anything, and the owner had already checked the place before we left. When I called for an explanation, his response was really unpleasant. It's a rip-off, a disgrace. Never again!