La Casa delle Fate

Breakfast was a real highlight: every morning Constanza and her daughter brought us a special meal at the table. We spent three nights at this lovely Agrotourism, a beautiful, peaceful place with a great pool. We highly recommend it.

After a long drive, we arrived as two adults with two children and were met by Constanza, who may be the owner. We didn't feel welcome at all. She insisted our booking was for only three beds, even though we'd reserved for four. The room had two double beds and a small bed, but she wouldn't let us use the second double without paying extra. She also said breakfast was only for three, and our second child could eat from our plates. When we asked for an extra plate, she became very angry and said this wasn't the right place for us, and she'd rather cancel the booking than host us. We were upset, so we left. We've traveled a lot and have never been treated so badly. I don't think Constanza is suited to this kind of work, and we would never return or recommend the place.

We left after four nights, having paid for all four, and were relieved to get away from the negative atmosphere. Constanza, the owner, eventually took our keys and changed the gate code, leaving us locked in until we paid. We chose the place because of the photos of animals, donkeys, and a playground. In reality, the whole site was run down: the slide was broken, and the furniture and sunbeds were broken and rusty. After four days, my three-year-old still hadn't been able to pet a donkey. The worst part was Constanza's outburst. I've never seen anyone so angry and mean; we were shocked, and our child was very upset. She didn't seem suited to the work or interested in people, especially children. She seemed interested only in money. See also the review by Michelle Mikkelsen and Constanza's reaction to Christiana and Susanna. I would never stay here again or recommend it.

This is a lovely, almost magical place to stay, where it's easy to feel at peace with yourself and the surroundings. The donkey ride was a memorable experience. Costanza, Giarda, and the rest of the team were warm and helpful.