maria B.
AWFUL EXPERIENCE I paid a €100 deposit for a room for three, booked for July 3 to July 5. Then today, January 23, they called to say the room was no longer available, claiming someone else had booked it before I paid. Taking a deposit when the room isn't available is unacceptable, and cancelling a confirmed reservation after a week is even worse. SHAMEFUL MANAGEMENT AND TOTAL DISRESPECT TOWARDS THE CUSTOMER.

