1 / 6 DOUBLE ANNEX
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1 / 6 Add your dates to see current rates.
1 / 6 Add your dates to see current rates.
1 / 6 Add your dates to see current rates.
1 / 6 Add your dates to see current rates.
Recent reviews shared by hotel guests
After we arrived, they demanded another €200, despite our completed online check-in and deposit payment. There was no staff around after a certain hour, so we were stranded outside with our luggage late at night, trying to find somewhere else to stay. I found the whole thing unsafe and unprofessional, and completely untrustworthy. I wouldn’t risk staying here, especially with a partner or family.

I paid the deposit, did the online check-in, and followed every instruction, but my wife and I were still left out on the street at night. Nobody picked up the phone or responded to our messages. We had to pay for another hotel, and I never got my money back. It felt dishonest and unprofessional. Avoid this place, it was a total scam.
Avoid this place. They charge hidden fees, and the €200 deposit was never returned, not after 15 or 30 days. We ended up contacting the police and filing a report. This seems to be common practice, and customer service or clapa group doesn't want to know. Thieves, avoid at all costs.
The rooms were clean, and the location was really nice.
There was no hospitality at all. They charge taxes for everything.
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