Appartamenti Il Giardino

The centre of Porto Rotondo was convenient, with bars, restaurants, supermarkets, and other amenities close by. But my girlfriend and I had a terrible stay. Our room was so damp it was unlivable. The musty smell stayed all week, and we both had different aches and pains each day, which we put down to the humidity. The owner couldn’t fix it by moving us to another room, though she did bring a dehumidifier that collected 12 litres every 24 hours. Unbelievable. The kitchen was too cramped to use. With so little space, cooking would have meant doing it in bed. The freezer also failed all week. It couldn’t freeze two half-litre bottles of water even after a full night. And on three occasions that evening, we had cold showers. We were told the boiler was shared with the next-door apartment, so at €120 a day we were competing with the neighbors for hot water in what felt like a hovel. The owner’s reaction to our complaints was the worst part. After we protested loudly, especially about the showers, she first blamed us and said we could leave in the first few days if we didn’t like the apartment. Later she apologized repeatedly and offered a discount. I suspect she did that because it was the weekend, we had to pay by bank transfer since there was no POS terminal, and she thought we might leave without paying. I’ve never been treated this way on my travels. The owners should be more humble, they don’t have the Royal Palace of Caserta in Porto Rotondo. We didn’t even get a receipt for what we paid. Stay away.

I’m giving one star only because there’s no option for less. I’ve never written a review this negative before. The room was a cramped little hovel, with just one door/window. There was a stove, which would’ve been handy if there’d been any room to cook. As it was, you could practically cook from the bed. The humidity was absurd and got everywhere. After we complained, the owner brought a dehumidifier that pulled 12 litres of water a day. We also had cold showers for three days, with no hot water. They said the boiler was shared with the apartment next door and there was nothing they could do. That was also their answer to our other complaints: if the room wasn’t right for us, we should leave. Apparently it wasn’t their problem, even though they charge €120-130 a day for this tiny hole. In the end, they gave us a €200 discount on the last day, without a receipt. I think they were afraid we wouldn’t pay, though I don’t know who they’re used to dealing with. They insisted on cash because they don’t have a POS terminal. It was an awful place, with equally awful owners. PS. I hope they really do the sanitization they advertise, because unfortunately I’m positive. Good luck ;)

I’ve stayed here two years in a row and already know I want to return again! The apartments are stylishly furnished and set in a garden. It’s peaceful but still central, so everything is easy to reach without a car. A great place to stay if you want to see the Costa Smeralda without spending a fortune. Thanks to the owners, see you next time 💕

The place was dirty, with hair and sand on the floor and dirty sheets, and the bathroom wasn’t well maintained. The apartment was also quite damp and had a really unpleasant smell, with dated furnishings. We found somewhere else to stay after two days. Such a shame to find this kind of filth in central Porto Rotondo.