ALDO P.
I booked for August 2021 in March, then got in touch in June to ask whether an extra bed was available. That’s when I found the property had disappeared from the booking website. I couldn’t get through on either the landline or mobile, and none of my emails got a reply. Since there’s no reception and you have to call to check in, their unavailability was worrying. I contacted customer service at the booking site, and they also confirmed the property had disappeared. The property itself then cancelled my reservation, saying they couldn’t receive us. Truly unprofessional.

