Dei Serafini
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:30
- Parking
- Available
- Breakfast
- Available
- Extra bed
- EUR 40 per guest/night
- Airport shuttle
- Free
- Luggage storage
- Available
- Languages
- English, Italian, Multi-language staff +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- dishwasher
- fridge
- hairdryer
- kitchen
- mini-bar
- pillows
- private-bathroom
- safe
- soundproofing
- toiletries
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Luxury Suite
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- hairdryer
- heating
- kitchen
- mirror
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
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Premium Duplex room
- Private bathroom
- air-conditioning
- coffee
- dining-area
- hairdryer
- heating
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- toiletries
- towels
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Standard Duplex room
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- dining-area
- hairdryer
- heating
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- toiletries
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Guest reviews
Recent reviews shared by hotel guests
Rebecca H.
At 2am, another guest who seemed confused by the check-in instructions tried their key in my door, setting off the interior lights. They didn’t get in, but it was frightening and made the security arrangements feel inadequate. The apartment also smelled so strongly of artificial perfume that I coughed and couldn’t sleep. I’d booked three nights and left after just one. The listing photos were misleading. I booked a “superior apartment” with a separate bedroom, living room and sofa, kitchen, and balcony. What I got was a one-room studio with a bed in the corner, no sofa or living room, and a bare, dirty rooftop terrace that couldn’t be used. Before I arrived, the property had asked if I was traveling alone. Given the downgrade, that question raises serious concerns. When I asked to change rooms at 8am, staff first said none were available. Five hours later, after I’d checked out and booked somewhere else, they offered me a different room for one night, which was too late to help. They then told Booking.com I’d been offered an upgrade, which wasn’t true and prevented me from getting a refund. The conditions were unsafe, the photos misrepresented the room, and management was dishonest. Avoid this place.

Kirsten J.
We enjoyed the spacious, nicely decorated two-bedroom apartment in the middle of the old town, especially the rooftop terrace. The location suited us once we’d arrived, but the property has units spread around the old town, so check exactly where yours is. Even the golf cart can’t take bags right to the door, which was 300m from Plaza. A few details could have been better for the price: there was nothing in the kitchen, not even coffee, salt, pepper, or sugar. The second double room had two twin beds pushed together with uncomfortable mattresses, and the roof loungers weren’t comfortable either. We only got one set of keys, so when one person went out, the other was effectively locked inside because the outside gate closes automatically and needs a key. I’d recommend it if you don’t have much luggage and don’t mind walking to the Piazza for morning coffee.
Louise M.
The beds were comfortable, and the air conditioning was invaluable. We also really liked the rooftop terrace, and the apartment was in a great location. Communication was very good throughout. We had a great stay.
Cynthia W.
The large jacuzzi and lovely patio on the third floor were highlights of our three-floor suite at Dei Serafini. The photos were accurate, and the bathroom had the individual amenities you’d expect in a high-end hotel, including vanity and dental kits. The location in Polignano a Mare is absolutely the best. Giorgia sred ex se xxdrq4e Tonia went above and beyond for my friend and me. She upgraded us to the "suite" without us asking, explained where to park and how to reach reception, left a complimentary bottle of rosé in the fridge, booked two dinners, and arranged a visit to an amazing beach club. She was so sweet and helpful, which meant a lot while we were in a foreign country. She even gave us a beach bag with towels to use. Dei Serafini owns several places to stay in the area. It was fabulous, and I’d absolutely stay here again.
yaron M.
The apartment was impressively spacious and tastefully decorated, and the bed was the most comfortable I’ve had, which mattered a lot to me. Everyone on staff worked together like a happy family, and they were sincerely welcoming. Tonya, the owner, went far beyond what I’d expect in every part of hospitality, along with Marina,Georgia,AnnaMaria and the rest of her family of workers. I don’t usually write reviews, but this place isn’t ordinary and deserves to be shouted about. Part of me wants to keep it to myself, but I feel I should tell the whole world: do something good for yourself and stay there. It was an experience of a lifetime. David Benlolo New York City
Amenities
Everything available at this property
General Services
56 available- Shopping on site
- Air conditioning
- Smoking areas
- Smoke Free Property
- Heating
- Ticket assistance
- Gift shop
- Chapel
- Terrace
- Express Check In
- Private Check In/Check Out
- No elevators
- Reception desk
- Bridal suite
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Fishing
- Sun Deck
- Garage
- Diving
- Cycling
- Yoga
- Solarium
- Family/Kid Friendly
- Total number of rooms
- American Express
- MasterCard
- Visa
- Visa Electrón
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Hotel safe
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bikes available
- Café
- Non Smoking Establishment
- Cycling / mountain biking
Internet
1 available- Free Wi Fi
Parking
1 available- Offsite parking reservations required
Meals
8 available- Bar
- Breakfast
- Breakfast in the room
- Common kitchen
- Snack bar
- Bottled water
- bed and breakfast
- Restaurant
Business Services
1 available- Fax and copy machine
Recreation & Wellness
3 available- Spa tub
- Massage
- Beauty services
Pool and beach
5 available- Beach shuttle
- Beach facilities
- Beach/pool towels
- Private beach
- Next to the beach
Sports
2 available- Free bicycle rental
- Bike rental
Children
1 available- Babysitting service
Room Amenities
3 available- Non Smoking Rooms
- Soundproof rooms
- Family room
Languages
4 available- English
- Italian
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
580 m 7 min walk
621 m 8 min walk
80 m 1 min walk
26 m 1 min walk
Attractions
20- Viewpoint of Grotta Palazzese80 m 1 min walk
- Grotta dell'Arcivescovado133 m 2 min walk
- Palazzo dell'Orologio156 m 2 min walk
- Marchesale Arch175 m 2 min walk
- Bastione di Santo Stefano194 m 2 min walk
Restaurants
20- La Casa di Nicole26 m 1 min walk
- Palazzo del Suono del Mare28 m 1 min walk
- Grotta Palazzese31 m 1 min walk
- Casanova Polignano a Mare32 m 1 min walk
- La Locanda Porta Picc38 m 1 min walk
Transit
20- Aeroporto di Bari-PaleseAirport41.9 km
- Aeroporto di Brindisi-CasaleAirport71.3 km
- Polignano a MareTrain580 m 7 min walk
- Marino Autolinee - Polignano a MareBus621 m 8 min walk
- Flixbus - Polignano a MareBus621 m 8 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Deposit
Pet deposit required
Parking
Parking - Extra charge may apply