CLAUDIA E.
I ordered a pizza planning to take half home for the next day's trip. After waiting half an hour for them to pack it, my friend got hers back, but I didn't. I looked in the box and saw only half a pizza. The chef was sitting outside; when I looked over, he laughed at me and made a hand gesture like something falling. I didn't understand what he meant at first. We waited another 20 minutes just to pay, then had to ask what had happened to the rest. They told us it had fallen on the floor. They still charged me for the whole pizza and hadn't even come to tell us. Absolutely insane service.

