Mediterranea Hotel & Convention Center

The shower was the smallest I’ve ever seen, and I’m not even sure I’d call the stay good. I was there with a large group of students, and they tried to charge us for minibar water we hadn’t drunk. After we complained, they removed the charge. We’d already paid for breakfast, but since we were leaving early on the last day, they packed it to go for us. It was awful.

It’s a handy hotel if you’re travelling by car. I was disappointed at first because the Booking.com photos made it look like there was a pool, but it actually belongs to the beach club across the road. I even thought about asking for a refund. The receptionist was so welcoming, though, that it changed my mood. The room was nice, but there was no iron. When I asked at reception, they said the hotel doesn’t provide one, which surprised me for a 4-star place. Breakfast cost an extra €10, so I skipped it. I did go down for coffee, and even though they were busy, the staff quickly and cheerfully made me two coffees. The housekeeping team were kind and helpful too. The staff overall are great, well done!

The sea view from the room is lovely, but the hotel itself is outdated and needs major renovations to justify its 4-star rating and prices. Guest comfort seems to come second to profit. They held noisy parties on the terrace, with deafening music going all night. Staff only said it would stop at midnight and offered no compensation. I’ve stayed in hotels in many countries, and this is the first time I’ve run into a situation this unacceptable. Don’t make my mistake. Avoid this hotel and book the Novotel next door instead, which offers real 4-star service for the same price.

We were on holiday with my Wife and Daughter. Instead of a hotel room, the staff put us in a smelly two-bedroom apartment at the back of the Hotel. The rooms were dirty, previous guests’ rubbish hadn’t been cleared, and the AC vents were full of dust. The air conditioning in the rooms didn’t work either. Breakfast was poor, and the food was gone by 7:50 am. We managed to grab an apple and a Cupcakke. This wasn’t worthy of a 3-star hotel.