Firmafede Guesthouse

The location isn't ideal, though central Sarzana is only a few minutes away by car. For the price, the service was excellent, and they were very helpful when I asked for a late checkout, even though there's no reception. One inconvenience: the room key card is also needed to switch on the heating, so you could come back to a cold room, or find it hot in summer. Good value overall.

With 4 degrees outside, my room was cold, and it wasn't clean either. I messaged at 8 pm last night to say the heating wasn't working and still haven't had a reply. My boss had booked me for two nights while I attended a course, with lots of emphasis on the room being warm and clean, but I found neither. For a guest house, the rates aren't especially cheap. It's been an experience, but I won't choose it for future courses. I'll be coming back.

The manager said the cleaning lady would come, but she never showed up, and we're still waiting. We found hairs on the sheets as soon as we removed the bedspread, and the room had a strong smell of cigarette smoke. Never again. I really wouldn't recommend it.

Having McDonald's and Lidl across the street was handy, with a post office behind them. We had a comfortable room, though it did have a few flaws, and the price was excellent for that time of year. The location works well if you're driving. We had a great stay and would recommend it.