Excelsior Palace Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Parking
- Available
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- soundproofing
- telephone
- toiletries
- towels
- tv
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Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- soundproofing
- telephone
- toiletries
- towels
- tv
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Elegance Double room with sea view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
- towels
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- soundproofing
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
john P.
The room was spacious and well-appointed, the pool area beautiful, and the breakfast pleasantly Italian in character. Hotel Excelsior Palace has genuine charm and a history you can feel on arrival. Still, the reputation promised more than the stay delivered. The walls are thin enough that you hear your neighbors' conversations. Breakfast felt incomplete for a four-star property, and an omelette costs extra, which surprised me. The bar was a particular disappointment: staff were inflexible about both tea selection and cocktail preparation, insisting on a house recipe that frankly didn't hold up. A Negroni with lemon is a choice, and not one I'd recommend. Outside visitors came to the pool just to film and briefly disrupted it, which seems like a management issue to address. It was a decent stay, but the hotel felt like it stopped evolving somewhere in its past, and not in an intentionally nostalgic way. Worth visiting, but temper your expectations.
Nadia H.
The rooms are big, with a nice pool, lovely terrace, and beautiful views. The staff were very friendly too. The location is perfect, just outside the old city gates, so you can walk to anywhere in town while staying away from the crowds and noise.
Andrea M.
The views were unbelievable, with the sea and Mt. Etna visible from my balcony. Parking in Taormina can be tricky, but this hotel is at one end of town and has reasonably priced valet service. The staff were wonderful, rooms spacious and very clean, and breakfast delicious. The location couldn't be better. So happy we stayed here, and I'd stay again!
Sébastien M.
We only ate at the restaurant. The view is Nice, but the kitchen is really badly organized. We waited an hour for two bruschettas and a plate of cheese. Come on, a palace can do better than that, or at least tell us it will take some time.
Paula S.
The hotel is stunning, with an old Italy meets new feel, so don't let the dated pictures put you off. Its location couldn't be more perfect: right at the end of the main walk to the bars, restaurants, and shops. The walk to the cable cars to be beach is 15 mins too. The views are beyond beautiful as soon as you arrive, and then you reach the pool and, WOW, it's breathtaking. The pool bar staff are wonderful, friendly, helpful, and always smiling, as are the breakfast staff. Breakfast had a great selection, and I loved the old fashioned manual orange juicer machine. The rooms felt old fashioned but were very spacious, cleaned daily, and had everything you could need. This place totally exceeded our expectations. We'd most definitely stay here again and recommend it to any couples or solo travellers looking for a gorgeous break away.
Amenities
Everything available at this property
General Services
66 available- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Reception desk
- Room service
- VIP room amenities
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Diet menu (on request)
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Number of floors (main building)
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Bus/Train station
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Non Smoking Area
- Banquet hall
- Parasols
- Deposit on arrival
- Identification card at arrival
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
16 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Poolside bar
- Bottled water (at extra charge)
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Vegetarian meal
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
2 available- Outdoor freshwater pool
- Sun loungers
Children
1 available- Babysitting service
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
10 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Slippers
- Toiletries
- TV lounge
Languages
6 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
450 m 6 min walk
573 m 7 min walk
104 m 1 min walk
41 m 1 min walk
Attractions
20- Porta Catania104 m 1 min walk
- Fontana di Piazza Duomo154 m 2 min walk
- Duomo di Taormina178 m 2 min walk
- Chiesa di San Giuseppe422 m 5 min walk
- Piazza IX Aprile445 m 6 min walk
Restaurants
20- Taomina Sicily41 m 1 min walk
- Pizzeria Vecchia Taormina82 m 1 min walk
- Poste Italiane83 m 1 min walk
- Cutiludissi93 m 1 min walk
- Osteria Rosso Divino95 m 1 min walk
Transit
20- Aeroporto di Reggio Calabria - Tito MinnitiAirport40.6 km
- Aeroporto di Catania FontanarossaAirport46.7 km
- Interbus EtnaBus450 m 6 min walk
- 121Bus539 m 7 min walk
- 122Bus547 m 7 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Parking
Parking - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply