La Filanda

I had a good month at the La Filanda residence while working nearby. The apartments were clean and had everything I needed, and the manager was very helpful. Being close to the Treviso Nord motorway entrance also made getting around easier. I travel with my cat, and chose this place because pets are welcome.

The manager was always on hand if I needed anything during my stay here in June. My apartment was clean and had all the comforts, with free laundry and a dryer that costs €2. There’s private parking, a bus stop just steps away, and easy access to the Treviso Nord toll booth and main roads. I’d recommend it for either a short or long stay.

For work, I had to spend nearly a month at this “residence.” I booked by phone and paid a €200 deposit. When I arrived, I got out of the car and was hit by a strong sewer smell. Once inside, the room confirmed what I’d feared: cigarette burns on the sink and sofa, a completely rusty shower drain, limescale all over the bidet, dirt, chipped tiles, old stovetops, damaged cabinet doors, very few utensils, no oven, and strange stains on the sofa. The air conditioning felt like it was pumping out bronchopneumopathy instead of air. The photos were probably taken 20 years ago. Because of a problem, I had to leave the day after arriving. I told the owner as soon as I learned of the mix-up. When I returned the keys, he said the deposit was €350 and asked me for another €150. Wasn’t the deposit €200, as he had first told me? I couldn’t find any information about the deposit amount on the website. I ended up paying for one night in a place that wasn’t fit to stay in, at the price of a suite in a 4-star hotel. IF YOU HAVE THE CHOICE, GO ELSEWHERE!!!

I took possession of the apartment I’d booked on February 3, 2022. A few days later, personal circumstances forced me to move urgently, so I asked the manager whether I could end the lease in exchange for a partial refund. He said yes. I handed back the keys so the place could be rented straight away, since, according to the landlord, there was a line of people waiting outside. As of April 20, 2022, after months of reassurances exchanged through informal channels, the Residence manager had refused to provide the refund he’d promised. The place was desolately dirty, partly because renovation work was going on, and other vehicles constantly occupied the private parking lot. The management left a poor impression too. There had already been problems with the deposit, which was paid back several days, more than a month, after I handed over the keys.