Smart Hotel Hakata 3

Name: Smart Hotel Hakata 3
Address: 1-22-8 Hakataekimae, Fukuoka, Fukuoka, Fukuoka, JP
Rating: 5.2

Smoke-free

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Smart Hotel Hakata 3" is located in Fukuoka. This hotel is located in walking distance from the city center. Location

Good to know

Check-in: From 17:00
Check-out: Until 10:00
Smoking: Smoke-free
Room types: 2

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

5.2/10

Average

49 reviews

Featured review

keen S.

February 2019

2/10

The quiet location was nice, and there's a Family Mart supermarket right next door. The room itself is large, though the toilet and shower are still the usual small Japanese hotel size compared with the rest of it. A few things to know before booking: there is no check-in counter here. You have to walk about 1 km to Residence Hotel, behind Nikko Hotel, to check in and get the key. There is no elevator either, so big suitcases have to go up and down the stairs. No matter how many nights you stay, getting a fresh set of towels or even a pillowcase means paying 500¥ and making a phone call to request it. Room cleaning is only done on your checkout day, and you also have to pay 1,500¥ separately when the booking is finalized. Daily cleaning costs extra too. If you stay more than two days, what happens with the room, towels, and pillowcase?

Jully S.

October 2019

2/10

The room and the check-in place are in different locations. We arrived in Hakata in the rain and were soaked by the time we found out the check-in area was on the opposite side of Hakata Station. It was a huge hassle. When we asked for even a partial refund, they refused. If you don't want this to spoil your Japan trip, book somewhere else and stay away from Smart Hotels.

Ken L.

January 2020

6/10

The room was basic but clean. The bathroom drain got stuck and caused a little flooding. The phone number on the flyer wasn't working, so I had to look online for another one. They eventually sent someone to fix it, but the drain was still half blocked, and we had to keep an eye on how much bath water was going down.

ah T.

February 2019

4/10

There weren't full details at the hotel. Once we arrived, we had to walk about 10 minutes, roughly 800 meters, to reach reception. Check-in was at 5 pm, and the receptionist's attitude wasn't very good, with what felt like some racism.