Wakamatsu Hot Spring Resort
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Chinese
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Family room
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- tea
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1 / 6 Standard room
- Private bathroom
- air-conditioning
- bath
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 1 Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Green F.
The check-in was thoughtful and thorough. The butler, who I think was named Junko, took about 30 minutes to explain the room, amenities, and house rules. English was limited, so she used picture cards and translation tools, and everything was clear and easy to follow. We stayed during heavy snowfall last week, and choosing this ryokan worked out perfectly. The room was cozy and clean, with a lovely ocean view. The furnishings aren’t modern, but they’re well maintained and fully functional, and give the place a feel of stepping back into the 80s or 90s. Heating kept us comfortable even with temperatures around -5 to -10 degrees. The bedding was set out during dinner and folded away again at breakfast, which made us feel very well cared for. We’d ordered dinner and breakfast through Trip.com and requested a beef and crab set ahead of time, which they accommodated. The portions were generous. The food may not be top-tier, but it was better than at many ryokans I’ve stayed in. There’s a private onsen, free for the first 45-minute use, with a charge for later sessions. It closes daily at 10 a.m. for cleaning. The ryokan is in Yunokawa Onsen, about 30 minutes from town. I’d recommend eating in, since going out means a walk, and staying in lets you enjoy the experience fully. It was a very pampering stay, and I’d highly recommend it to anyone looking for a five-star-level ryokan experience.
Andrew C.
The onsens were amazing and really revitalizing, and we had a relaxing, wonderful weekend. The staff at Wakamatsu took such good care of us. They were all kind and helpful, arranged taxis, and recommended things to do around town. We’re very grateful for their hospitality.
Andrew M.
The view was incredible. Lying in bed felt like being on a cruise ship in the clouds, and the ocean was lovely to look at. The staff were accommodating, even with my nonexistent Japanese and the occasional etiquette slip despite my best efforts. The woman who checked me in was very nice. I had dinner and breakfast, and was impressed by the food, its presentation, and the service. The woman serving me explained each dish in English and made sure I had everything I needed. The onsens were wonderful too, just the kind of respite you hope for at a ryokan. Thanks for a great stay!
Gordon C.
The chef personally chooses the ingredients, and the seafood stands out at Kappo Ryokan Wakamatsu, which sits by the sea in Hakodate, Hokkaido. Its meals draw on seasonal produce from Hokkaido and nearby areas, with sashimi among the fresh seafood served. The ryokan is known for its cuisine and has a star in the Michelin Guide for Hokkaido. It serves kaiseki, a multi-course meal that balances taste, texture, and appearance. The cooking and presentation follow the tea ceremony’s “three ki” spirit of hospitality, taking account of the season, the vessel, and the occasion.
Harriet V.
The food was incredible, with local Hokkaido specialties presented beautifully. Our room was comfortable and clean, and the hospitality was excellent. We’d happily come back. Five stars.
Amenities
Everything available at this property
General Services
54 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Wake Up Service
- Taxi booking
- Fishing
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
- Year of most recent renovation
- Number of floors (main building)
- Number of floors (annexe)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Luggage room
- Smoking area
- Banquet hall
- Photocopier
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Valet parking
Meals
4 available- Breakfast
- Breakfast in the room
- Restaurant
- Kitchen
Business Services
5 available- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Fax
Recreation & Wellness
4 available- Massage
- Spa
- First Aid Kit
- Spa centre
Pool and beach
2 available- Public beach
- Next to the beach
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Towels and bed linen
Languages
3 available- English
- Multi Language Staff
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
133 m 2 min walk
628 m 8 min walk
1.0 km 13 min walk
91 m 1 min walk
Attractions
20- Yukura Shrine1.0 km 13 min walk
- Hakodate Kosetsuen2.5 km 31 min walk
- Goryōkaku Tower3.4 km
- Goryōkaku Fort3.4 km
- Goryokaku Park3.5 km
Restaurants
20- バスラーメン91 m 1 min walk
- アシェットキャプリス134 m 2 min walk
- Restaurant Assiette Caprice135 m 2 min walk
- 鮨処木はら223 m 3 min walk
- 一文字238 m 3 min walk
Transit
20- 湯の川温泉Bus133 m 2 min walk
- 湯の川温泉Tram628 m 8 min walk
- 湯の川Tram858 m 11 min walk
- 函館アリーナ前Tram864 m 11 min walk
- 駒場車庫前Tram1.1 km 13 min walk

Stay rules
Important conditions for your stay