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Smoke-freeFamily friendly

About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Tensui Saryo Hotel" is located in Hakone. This hotel is located in 4 km from the city center. Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. At the guests’ disposal, there’s also private check-in and check-out, press and a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Japanese. At the hotel In the room, there is a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Wi-FiAvailable for a fee
Restaurant
Beach access
ParkingAvailable for a fee
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 10:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Multi-language staff, Japanese +1
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Western-Style with Stone Bathtub Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • coffee
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • slippers
  • tea
  • tea-or-coffee
  • toiletries
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Special Japanese-Western Tsuki with Open-Air Bath Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • slippers
  • tea
  • tea-or-coffee
  • toiletries
  • towels
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Japanese-Style with Open-Air Bath room

  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • coffee
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • slippers
  • tea
  • tea-or-coffee
  • toiletries
What's the price for your stay?

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Japanese-Style room

  • Private bathroom
  • air-conditioning
  • bath
  • blackout-blinds
  • coffee
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
602 reviews

Anastasia P.

10/10

Getting here from Gora Station was really easy. The hotel's website has clear directions, which helped a lot. Our room was amazing, with a private onsen, a footpath, and a complimentary bedrock bath. They also supplied pajamas and traditional yukata for the spa. The coffee shop across the street has friendly staff, so I'd recommend stopping by. We had a great stay and will definitely come back.

Paul R.

8/10

The dinners were superb, and the foot-soaking bar area was a highlight. The hotel is handy for both the train and Ropeway, though arriving by train means carrying luggage up two flights of stairs. Breakfast is traditional Japanese, the only option, so bear that in mind if you include it. The website mentions dietary accommodations, but they couldn't meet our restrictions. Our room in the anex building was comfortable and came with toiletries and drinks, but the layout was odd. The only sink was by the bed, separate from both the toilet and shower, and we couldn't figure out one of the confusing light switches.

Sora N.

8/10

Updated rating: overall, this place was pretty good, though the washroom could use work. For an onsen hotel, $500 per person per night felt neither especially cheap nor expensive. We booked ahead for a larger, nice room, but I think the property needs renovation. The toilet smelled and didn't feel clean. Staff seemed understaffed and very busy on the first day of 2026, and I felt bad for them. The food looked pretty and was alright. The towel warmer wasn't working, which was disappointing. The onsen is small, but it was nice that it wasn't crowded.

Vishal M.

2/10

The rooms are great, but skip the meal package. The vegetarian meals were awful and overpriced, costing the same as the meat dishes. For my last dinner I got a plate of raw vegetables to cook in hot water, with no noodles or anything else. I would've been better off eating somewhere outside.

Amenities

Everything available at this property

75 Facilities

General Services

37 available
  • Air conditioning
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Newspapers
  • Gift shop
  • Television in lobby
  • Private Check In/Check Out
  • Fire Extinguisher
  • Reception desk
  • Room service
  • Luggage storage
  • Safe Deposit Box
  • Diet menu (on request)
  • Cafe
  • Family/Kid Friendly
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional Measures Against COVID 19
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Luggage room
  • Café
  • Smoking area
  • Hot tub
  • Hairdressing salon
  • Only Adults
  • Non Smoking Establishment
  • Minimum Check In Age

Accessibility

4 available
  • Upper floors accessible by elevator
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

3 available
  • Free Wi Fi
  • Internet access
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Car park

Meals

6 available
  • Bar
  • Coffee/tea for guests
  • Restaurant
  • Vending machine
  • Bottled water
  • Kettle

Recreation & Wellness

6 available
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
  • Spa treatments

Pool and beach

1 available
  • Beach/pool towels

Pets

1 available
  • Pets Not Allowed

Room Amenities

10 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Slippers
  • Toiletries
  • Towels and bed linen

Languages

4 available
  • English
  • Multi Language Staff
  • Japanese
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train 強羅

110 m 1 min walk

Closest Bus 強羅駅

211 m 3 min walk

Top attraction nearbyHakone Gora Park

414 m 5 min walk

Dining nearby 20 Restaurants

24 m 1 min walk

Attractions

20
  • Hakone Gora Park414 m 5 min walk
  • Hakone Museum of Art605 m 8 min walk
  • The Hakone Open-Air Museum781 m 10 min walk
  • Picasso Pavilion1.0 km 13 min walk
  • Chisuji Falls1.9 km 23 min walk

Restaurants

20
  • Coffee Camp24 m 1 min walk
  • Ninja Cafe Fuma138 m 2 min walk
  • お好み焼き かじ142 m 2 min walk
  • マーミーキッチン143 m 2 min walk
  • お食事処大和146 m 2 min walk

Transit

20
  • 東京国際空港Airport74.5 km
  • 強羅Train110 m 1 min walk
  • GōraTrain111 m 1 min walk
  • 強羅駅Bus211 m 3 min walk
  • 公園下Train271 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 18:00Front desk timing
Check-out10:00Departure timing

Fees and optional services

  • Meals

    Dinner - Extra charge may apply