Hatsuhana
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Luxury Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Grand Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Premium Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
1 Bedroom Premium room
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Caio A.
The food was a highlight, with dinner and breakfast both outstanding in flavor and presentation, easily Michelin-star level to me. The ingredients were excellent and each dish felt carefully prepared. The staff were attentive and warm without hovering, often anticipating what we might need. The rooms were spotless, the facilities beautifully maintained, and there were thoughtful touches throughout. Even the complimentary drinks felt unusually generous. A couple of things could be better. For a hotel of this size and quality, I found it odd that there was no fitness center. Being able to exercise before the onsen would have made relaxing there even better. Also, water wasn't served with meals unless you bought it, which felt unusual in Japan, where even very local restaurants offer it by default. Those small quirks didn't take away from a truly premium stay in Hakone. The service, food, cleanliness, and atmosphere made it a five-star experience I'd wholeheartedly recommend.

Louise B.
The meals were delicious, and walking to the restaurant in our robes really added to the ryokan atmosphere. I tried Shine Muscat grapes for the first time and loved them. They were also accommodating when I booked a massage at the last minute. Our room had a private onsen, and guests could use the public one too. I love onsens, so I went to check it out and was delighted to find it completely empty. Such a peaceful, relaxing soak. The hotel was beautiful and ryokan-inspired, and we had a wonderful stay overall. I'd give the room itself three stars because we were assigned two double beds, which wasn't what we preferred. There are private onsens you can reserve, but you need to book ahead. We hadn't realized that, so keep it in mind.
Ben C.
The kaiseki dinner was incredible, especially the steak course, and we also booked the private onsen, which was wonderfully relaxing. Our room was spacious, comfortable, and beautifully designed, with its own onsen on the balcony. The staff were exceptionally helpful and attentive throughout. We had an amazing stay and would highly recommend this ryokan for a relaxing getaway.
James M.
It's beautiful and very relaxing, with great staff. I'd stay again in a heartbeat. The rooms are gorgeous, and most of the kaiseki meals were top notch, though a couple of sashimi pieces were a little mealy. The staff went out of their way to make us feel welcome. The location is lovely but there's not much within walking distance. It works well for a quiet retreat, but look elsewhere if you want to walk around and shop, or be ready to drive. The main downside is the price. One thing to watch when booking: Japanese hotels charge room rates per person, so the rates shown on their websites are multiplied by the number of people staying. Meals work the same way. Check your confirmation email for the expected total. This may be less of an issue with a third-party booking app.
Ken F.
The staff were amazing, friendly, and so helpful. We spent two nights here with dinner and breakfast, and the food was sooo good. The room was fabulous, overlooking a forested valley, and had a hot bath on the balcony. Such a relaxing stay. K.
Amenities
Everything available at this property
General Services
41 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Heating
- Gift shop
- Television in lobby
- Terrace
- Fire Extinguisher
- DVD Player
- Luggage storage
- Safe Deposit Box
- Telephone
- Airport transportation
- Transfer services
- Karaoke
- Family/Kid Friendly
- Total number of rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Airport
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Bellboy service
- Hotel safe
- Lift access
- Shop
- Luggage room
- Smoking area
- Hot tub
- Hairdressing salon
- Deposit on arrival
- Identification card at arrival
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Electric car charging
- Parking
- Car park
Meals
5 available- Breakfast
- Restaurant
- Vending machine
- Kettle
- Bar
Business Services
2 available- Meeting and presentation facilities
- Meeting room
Recreation & Wellness
6 available- Spa tub
- Massage
- Sauna
- Spa
- Spa treatments
- Spa centre
Pets
1 available- Pets Not Allowed
Room Amenities
12 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
17 m 1 min walk
1.3 km 16 min walk
1.5 km 19 min walk
409 m 5 min walk
Attractions
20- Hien Waterfall1.5 km 19 min walk
- Fukuzumiro1.8 km 22 min walk
- Hiryu Falls2.6 km 32 min walk
- Chisuji Falls3.1 km
- Picasso Pavilion3.4 km
Restaurants
20- 界箱根御食事処409 m 5 min walk
- 天狗茶屋705 m 9 min walk
- カフェ うかれ雲771 m 10 min walk
- 浮かれ雲815 m 10 min walk
- じねん蕎麦 すくも837 m 10 min walk
Transit
20- 東京国際空港Airport73.4 km
- ホテルはつはな前Bus17 m 1 min walk
- 須雲川Bus490 m 6 min walk
- 葛原Bus490 m 6 min walk
- 奥の茶屋Bus685 m 9 min walk

Stay rules
Important conditions for your stay